How To Implement A Front Desk Upsell Program That Outperforms Your Prearrival Email Campaign
Despite what digital marketing and tech providers may say, I believe upselling can best be accomplished when warm, welcoming, front desk colleagues have authentic, human conversations. That’s not to say…
Venice Biennale 2024: Luxury hotel satisfaction surges to 91.2%, signaling strong market recovery
BARCELONA, Spain, August 22, 2024 – As the Venice Biennale draws near, the city's luxury hotel sector is experiencing a significant resurgence in guest satisfaction. According to recent data from…
3 tips from hospitality experts for making your email channel a revenue powerhouse
Here’s a situation that happens more than you think. Your guest opens their email inbox to your latest campaign only to say, Another one? And why would I even want…
Beyond small talk: Deep networking techniques for introverts
As an introvert, do you ever feel like you’re at a disadvantage in social situations? Introverted people tend to feel happier in their own company, which can have its benefits.…
Meetingmax Introduces Integration with Sabre GDS for Seamless Group Reservations
Vancouver, BC - Meetingmax, an industry leader in event room block management software, is thrilled to announce a groundbreaking integration with Sabre’s Global Distribution System (GDS). This partnership marks a…
STR Weekly Insights: 11-17 August 2024
Countries/markets mentioned: United States: Chicago, Dallas, Houston, Indianapolis, Miami, Minneapolis, New Orleans, San Diego, Anaheim (Orange County) Global: Canada (Toronto, Vancouver), China (Beijing, Guangdong, Guangzhou, Hangzhou, Jiangsu, Shandong, and Shanghai),…
In Latin America, UN Tourism Drives Growth Through Investment
Tourism is increasingly emerging as a fundamental pillar for development in the region, offering ample opportunities for economic growth and community empowerment. To harness this potential, UN Tourism has confirmed…
Melia saves 30 tonnes of food waste through Too Good To Go partnership – Business Traveller
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Soldiering On: 15 Fun Facts about IHG Army Hotels as it Celebrates 15 Years of Serving the Military Community
Source: IHG Nearly two decades ago, the U.S. Army established the Privatization of Army Lodging (PAL) program to improve the conditions of – and ensure long-term viability for – temporary…
Asia Pacific Hospitality Newsletter – Week Ending 23 August 2024
Star Asia Acquires Four Hotels in Japan for JPY34.6 Billion Japan-based REIT Star Asia Investment Corporation (“Star Asia”) has acquired three hotels in Tokyo and one hotel in Osaka for…