PwC Manhattan Lodging Index: Q2 2024
Source: PwC The rate of growth in occupancy, average daily rate (“ADR”) and revenue per available room (“RevPAR”), while robust, continued to decelerate. Luxury hotel occupancy benefitted from increased demand,…
Royal Orchid Hotels Limited upgrades to Hotelogix to take their 100+ properties to the cloud
Singapore - Hotelogix, a globally leading cloud-based hospitality technology provider, said India's Royal Orchid Hotels Limited (ROHL) has adopted its muti-property management system. Hotelogix's comprehensive platform enables ROHL to standardize…
Cash in Hand: Examining the Role Hotel PMS Plays in Digital Tipping and Employee Rewards
Tipping is an integral part of North American service culture, but it has always had challenges in hospitality. Travelers today carry fewer cash bills than ever, with a recent study…
Scandic launches new loyalty program
Today, Scandic is introducing a new loyalty program that will strengthen the company’s commercial offering, boost member loyalty and create more relevant experiences. The company’s current loyalty program, Scandic Friends,…
How To Implement A Front Desk Upsell Program That Outperforms Your Prearrival Email Campaign
Despite what digital marketing and tech providers may say, I believe upselling can best be accomplished when warm, welcoming, front desk colleagues have authentic, human conversations. That’s not to say…
Venice Biennale 2024: Luxury hotel satisfaction surges to 91.2%, signaling strong market recovery
BARCELONA, Spain, August 22, 2024 – As the Venice Biennale draws near, the city's luxury hotel sector is experiencing a significant resurgence in guest satisfaction. According to recent data from…
3 tips from hospitality experts for making your email channel a revenue powerhouse
Here’s a situation that happens more than you think. Your guest opens their email inbox to your latest campaign only to say, Another one? And why would I even want…
Beyond small talk: Deep networking techniques for introverts
As an introvert, do you ever feel like you’re at a disadvantage in social situations? Introverted people tend to feel happier in their own company, which can have its benefits.…
Meetingmax Introduces Integration with Sabre GDS for Seamless Group Reservations
Vancouver, BC - Meetingmax, an industry leader in event room block management software, is thrilled to announce a groundbreaking integration with Sabre’s Global Distribution System (GDS). This partnership marks a…
STR Weekly Insights: 11-17 August 2024
Countries/markets mentioned: United States: Chicago, Dallas, Houston, Indianapolis, Miami, Minneapolis, New Orleans, San Diego, Anaheim (Orange County) Global: Canada (Toronto, Vancouver), China (Beijing, Guangdong, Guangzhou, Hangzhou, Jiangsu, Shandong, and Shanghai),…